Privacy Policy

True Turn Learning ("we," "our," or "us") operates the True Turn Learning: Kerala PSC mobile application (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you.

  • Personal Data: While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to: Name, Email address, and Phone number.
  • Usage Data: We may also collect information that your device sends whenever you use our App. This may include information such as your device's Internet Protocol (IP) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other diagnostic data.
  • App Activity & AI Processing: To provide you with a personalized learning experience, we collect data regarding your performance in mock tests, bookmarks, and reading history. This data may be processed by Artificial Intelligence (AI) algorithms to analyze your learning patterns, provide personalized recommendations, and improve our services.

2. How We Use Your Information

True Turn Learning uses the collected data for various purposes:

  • To provide and maintain the App.
  • To manage your account and track your mock test progress and leaderboard rankings.
  • To power AI-driven features, such as personalized study paths and performance analytics.
  • To notify you about changes to our App, new study materials, or daily current affairs.
  • To provide customer care and support.
  • To detect, prevent, and address technical issues.

3. Third-Party Services

The App may use third-party services, including AI service providers, that may collect information used to identify you or process your usage data to generate AI insights.

Link to privacy policy of third-party service providers used by the app:

  • Google Play Services
  • [Google Analytics for Firebase - Keep this if you use Firebase]
  • [DeepSeek,OpenAI,Anthropic etc - Add if you are using their API for AI features]

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Data Retention and Deletion

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. You have the right to request the deletion of your personal data. If you wish to delete your account and associated data, you can do so directly within the App's settings or by contacting us at the email provided below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: support@trueturnlearning.com
  • Phone : +91 8590826117